Terms & Conditions

About These Terms

These terms of use govern your use of https://mu-property.com (“our website”). By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.

MICHAEL USHER ESTATE AGENTS LTD (“we”, “us”, “our”) is registered in England and Wales under company number 10014959 with our registered office at 22 Frimley High Street, Frimley, Camberley, Surrey, England, GU16 7JD.

Definitions

“Website” refers to [INSERT WEBSITE URL] and all associated pages, services, and content.

“Estate Agent” refers to the property professional whose properties and services are featured on this website.

“User,” “you,” “your” refers to any person accessing or using the website.

“Content” refers to all text, images, videos, data, listings, and other material displayed on the website.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only, specifically:

• Browsing property listings and information
• Making property enquiries
• Requesting property valuations
• Accessing estate agency services
• Viewing and downloading content for personal, non-commercial use

Prohibited Use

You must not:

• Use the website in any way that breaches any applicable local, national, or international law or regulation
• Use the website for fraudulent or malicious purposes
• Attempt to gain unauthorized access to the website, servers, or databases
• Interfere with or disrupt the website or servers
• Use automated systems (bots, scrapers) to access or extract data from the website without permission
• Copy, reproduce, or redistribute our content without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Transmit any viruses, malware, or harmful code
• Collect or harvest personal information about other users
• Use the website to send unsolicited communications or spam

Property Information and Listings

Accuracy of Information

We strive to ensure property information is accurate and up-to-date. However:

• Property details are provided by estate agents and third parties
• We do not guarantee the accuracy, completeness, or timeliness of any information
• Properties may be sold, let, or withdrawn without notice
• Descriptions, measurements, and photographs are for guidance only
• All information should be independently verified before making decisions

Property Enquiries

When you submit a property enquiry:

• Your details will be shared with the relevant estate agent
• You consent to being contacted about the property and related services
• The estate agent is responsible for responding to your enquiry
• We are not party to any agreements between you and the estate agent

Availability

Property availability is subject to change without notice. We do not guarantee that any property advertised is available at the time you view the listing.

Intellectual Property Rights

Our Content

Unless otherwise stated, we or our licensors own all intellectual property rights in the website and its content, including:

• Website design, layout, and functionality
• Text, graphics, logos, and images
• Software and code
• Compilation and arrangement of content

All rights are reserved. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Estate Agent Content

Property listings, descriptions, and images are owned by the respective estate agents or their licensors. Use of this content is subject to their terms and conditions.

User-Generated Content

If you submit content to our website (such as reviews, comments, or feedback):

• You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display that content
• You confirm you have the right to submit the content and it does not infringe third-party rights
• We reserve the right to remove any content at our discretion

Third-Party Links and Services

Our website may contain links to third-party websites and services, including:

• Property portals (Rightmove, Zoopla, OnTheMarket)
• Mortgage providers and brokers
• Conveyancing services
• Utilities and moving services
• Social media platforms

We do not endorse or control these third-party sites and are not responsible for their content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to their terms and conditions.

Limitation of Liability

General

To the fullest extent permitted by law, we exclude all warranties, representations, and conditions relating to the website and its use. We do not warrant that:

• The website will be available, uninterrupted, or error-free
• Defects will be corrected
• The website is free from viruses or harmful components
• Information on the website is accurate or complete

Exclusions

We will not be liable for any loss or damage arising from:

• Your use of or inability to use the website
• Reliance on information or content on the website
• Property transactions or relationships with estate agents
• Third-party content or services
• Unauthorized access to or alteration of your data
• Technical failures or interruptions

This includes, but is not limited to, loss of profits, revenue, data, business, or goodwill.

Exceptions

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

Consumer Rights

If you are a consumer, these terms do not affect your statutory rights under UK consumer protection law.

Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of the website
• Your breach of these terms
• Your violation of any third-party rights
• Content you submit to the website

Registration and Accounts

If you create an account on our website:

• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these terms

Changes to the Website and Terms

Website Changes

We may:

• Update, modify, or discontinue any part of the website at any time
• Suspend access for maintenance, updates, or repairs
• Change the services or features we offer

We will not be liable for any consequences of such changes.

Terms Changes

We may revise these terms at any time by updating this page. Changes take effect immediately upon posting. Your continued use of the website after changes constitutes acceptance of the revised terms.

Material changes will be communicated via prominent notice on the website or by email to registered users.

Termination

We may terminate or suspend your access to the website immediately, without notice, if you breach these terms or for any other reason at our discretion.

Upon termination:

• Your right to use the website ceases immediately
• Provisions relating to intellectual property, liability, and indemnification survive termination

General Provisions

Entire Agreement

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding use of the website.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

We may assign or transfer our rights and obligations under these terms. You may not assign or transfer your rights without our written consent.

No Partnership

Nothing in these terms creates a partnership, agency, or employment relationship between you and us.

Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

For consumers: If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.

Complaints and Disputes

If you have a complaint about the website or these terms:

1. Contact us using the details below
2. We will acknowledge your complaint within 5 business days
3. We will investigate and respond within 28 days
4. If unresolved, you may refer the matter to alternative dispute resolution or the courts

Contact Information

For questions about these terms or to report any concerns, please contact: info@mu-property.co.uk

Alternative Dispute Resolution: If you are a consumer and have a complaint that cannot be resolved, you may be able to use the European Commission’s Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr